Frequently asked questions
How long is the Acme Associates HQ going to be closed?
With the easing of COVID-19 measures in Singapore, it continues to be of our top priority to ensure the safety and wellbeing of our employees. Henceforth, as of 13 June 2020, our team has decided that all of our employees working at our headquarters will continue to work from their homes through the end of 2020. All office visits will be suspended until further notice. The estimated commencement of office visits is likely to be January of 2021 at the earliest. At Acme Associates, it is of utmost importance for us to continue to support you in your journey's. Your dreams will continue to take flight with us as we support you through the best possible means - such as video conferencing. We strongly encourage you to visit our support request page -
Will critical infrastructure works continue to be carried out?
Yes. Our critical infrastructure maintenance works will continue to be carried out by our team of highly-experienced professionals during this pandemic.
Can I schedule a consultation with the customer service agent virtually?